Frequently asked questions
Who can place an order with you?
We only work with businesses. A valid resale certificate is required to place an order.
How do I place a wholesale order?
Once your business account is verified, you can place orders directly through our site or by contacting our sales team.
How does shipping work?
While shipping may appear as $0 or FREE at checkout, actual shipping costs will be calculated and added later. We’ll send you an updated invoice with the shipping charges after your order is placed. Shipping times can vary depending on the size of your order and available stock, but we always aim to ship as quickly as possible.
What types of products do you carry?
We carry a wide range of products including beverages, snacks, supplements, personal care, and more — all from major brands and trending new products.
Do you offer bulk pricing or volume discounts?
Yes! We offer tiered discounts based on your order total. You can view our Volume Discounts page for a full breakdown.
Can I request a specific brand or product you don’t currently list?
Absolutely. If you're looking for something specific, reach out to us and we’ll do our best to source it for you through our network.
What is your return or refund policy?
Due to the nature of wholesale and perishable items, all sales are final unless the product arrives damaged or incorrect. If there’s an issue, contact us within 48 hours of receiving your order.